DHFL Pramerica Life Insurance is a big name in the Indian life insurance market, with 49% of its stakes held by foreign stake owners like Prudential. Its Asset Under Management or AUM is around worth Rs. 4,310 Cr, and it currently has 126 branches strewn across India.
This guide will tell you about five facts you need to know about the DHFL life insurance company before deciding to trust your life cover to this company.
Fact 1: DHFL Life Insurance And What It Does:
DHFL life insurance is currently amongst the fastest growing Indian companies providing life insurance services. Starting from its headquarters in Gurgaon, across their more than 100 branches across the country, DHFL life insurance providers a comprehensive wide range of different life insurance policies catering to the needs of individuals as well as corporate groups. They take note of their customers’ various requirements regarding financial protection upon untimely demise, children’s plans, retirement planning, significant wealth generation through investments and savings.
Fact 2: The Impressive Figures Speak for Themselves:
As of 31st December 2018, this life insurance giant
has 3754 employees serving more than 22 Million life cover policyholders, with a whopping number of sum assured, as for individual policyholders it is about INR 9711.04 Cr. and for group policyholders, it is INR 182453.54 Cr.
Fact 3: Amazing Reviews of Claim Settlement:
According to the reviews of DHFL Pramerica Life Insurance Plans between 2017 – 2018, the DHFL Pramerica Insurance Company has been found to record an impressive claim settlement ratio of about 96.62%.
Fact 4: Easy Payment Modes:
It is not necessary for the policyholder to be present in person to make his or her regular premium payments. It can be remotely paid via the insurance company’s online portal maximising the convenience of customers. Apart from the benefit mentioned above, the company provides room for payment through cheque as well.
Fact 5: Simplified Claim Process:
DHFL Life Insurance understands the usual long ordeal of claim processing, which is a necessary evil for the customers who are in urgent need of money post the unfortunate demise of the policyholder. Therefore they have made it as seamless as possible to cut down on processing time, through the involvement of as little paperwork as possible. The customer service is prompt, efficient and effective, and with their help, the claims are resolved within the shortest timeframe possible.
Other Benefits of Availing DHFL Life Insurance:
6. 24×7 Customer Support:
It is amongst the very few insurance companies in India whose mode of operation is as fast and efficient as possible. Client satisfaction is the main focus of the company, and the customer service is at full disposal for catering to clients’ and their respective needs. Since its very inception, the insurance company’s customer service department has been operating on a twenty-four-hour basis. Any of the help that is needed can be found moments through simply contacting the customer service, either on-call or live chat or via mail.
7. Availability of a Variety of Plans As Per Specific Needs:
The chief selling point of this insurance company’s services is dependent on its high versatility based on specialized client demands. Clients are free to choose from a wide variety of Life Insurance Plans, as per specific criteria. To make the decision more clarified, the insurance company provides its perspective with a free consultation regarding each plan and its benefits through its agents. All one has to do is to contact the company and lay down the basics of the requirements from the plan, and lay back and let the experts guide him or her through the enquiries.
8. Loyalty Bonuses And Incentives:
Upon the maturation of the insurance policy with timely premium payments, the policyholder/ surviving entitlement receivers get to enjoy some bonuses, depending upon the total value of premium paid across the policy period.
Exclusions from DHFL Life Insurance Plan Claim Benefits:
Under the following circumstances, the policyholder is no longer eligible to seek or file a claim of life cover:
1. If the death has occurred due to either negligence or suicide or by any other means that violates terms of coverage of the insurance.
2. If the claim has been inappropriately filed. The insured has to follow up on a correct procedure to ensure that the concerned claims are finally processed, resulting in either a lump-sum or a monthly payout, as per the policy. If the insured follows inappropriate channels while filing claims, it is more than likely that the claim will not materialise.
The Proper Process of Laying Claim to DHFL Pramerica Life Insurance Policies:
It is as easy as one-two-three to make a successful claim at the DHFL Pramerica Life Insurance Company. You need only follow the three simple steps given below, in their correct order and method.
1st Step: Let The Company Be Intimated:
This preliminary step requires either the insured or the beneficiaries to inform the insurance company regarding the claim. A good many details need to be furnished towards this end, them being the date of death, critical illness, policy number, details of the nominees, full name of the policyholder and residential address.
2nd Step: Submitting The Relevant Documents:
The second step demands that the insured/beneficiaries submit the relevant documents to the insurance company. The claim form may be downloaded from the company website and then printed out for use. The claimant must fill in the form with correct information and in block letters and submit it along with the other relevant documents.
3rd Step: Processing of The Claim and Decision of Settlement:
Upon providing all the details mentioned above, the claim goes for processing. This step is completed solely at the discretion of the insurance company. While the processing is on, company representatives have the freedom to contact you for enquiries. Normally processing takes about a month to complete, but the exact timeframe would depend on the severity of the situation and legal complications if any. Make sure that no information is either left out or hidden so that the claim process is not thrown off-track. Claim processing at DHFL life insurance is seamless and consumes little time and energy from the claimants.